Cruise Fares

All fares are quoted in Euro and are per person

Shipboard accommodations, ocean transportation all meals and on board entertainment as specified in the cruise program selected.

Guarantee of Fares

Passengers with confirmed bookings under deposit, or who have made final payment, shall be protected in the event of a price increase, However, excluding the above, Royal Sailing Rhodes reserves the right to increase all prices for new bookings, without prior notice.

Deposit and Payment

To secure your reservation, a deposit of 50 % or 100% of the cruise fare per person.

All payments may be made by  Visa, Master Card and American Express.

General Cancellations and Refunds

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the cruise start time.
If you cancel less than 24 hours before the cruise, the amount you paid will not be refunded.
Any changes made less than 24 hours before the cruise start time will not be accepted.
Cut-off times are based on the cruise local time.

The provider reserves the right to cancel a customer’s booking for a full refund in case of bad weather

Children Discounts

Children discounts apply to children 4-14 years old.

infants are free

”FORCE MAJEURE” definition

“Force Majeure” means and includes war, or warlike conditions, terrorist activities, breakdown, fire, perils of the seas, storms, “foundering” or other weather related occurrences, earthquake, flood, vandalism, destructive acts of God, or of government, political disturbances, legislative enactments, embargo, riot, civil commotion, regulatory interference, strikes, lockouts, shortages, industrial and labor disputes and all other causes beyond the reasonable control of Royal Sailing Rhodes

Cruise Itinerary Change

Royal Sailing Rhodes reserves the right at its sole option and discretion and that of the Captain of the ship, without liability for damages or refund of any kind, to alter or deviate from the ship’s advertised or ordinary itinerary or route, either this is caused by weather conditions, Force Majeure, assisting other ships in distress, saving of life at sea or other extraordinary conditions. Such does not entitle passengers for any claims or refunds.

Sailing Cancellation

Royal Sailing Rhodes guarantees all departures with a minimum participation of 6  passengers. In the unlikely event that such would be required, the cancellation of a departure will be notified at least 2 days prior to the sailing date and alternative sailing dates will be offered to the passenger.

Royal Sailing Rhodes may, for unforeseeable, unavoidable or unusual circumstances beyond their control including but not limited to Force Majeure, cancel any sailing at any time and Royal Sailing Rhodes’s only liability will be to refund to the passenger the amount it has received for the cruise ticket.

Vessel Substitution

Royal Sailing Rhodes may operate the cruise program with another vessel as long as this vessel is of the same or higher standard. Passengers offered a suitable alternative cruise program are not entitled to any refund.

Cruise Interruption

During the cruise should the vessel sustain any breakdown in machinery, or be disabled by fire, grounding or collision disrupting the cruise itinerary for more than 1 hour, and if no substitute vessel or arrangement is offered, passengers will be entitled to a refund proportional to the hours not operated. No further claims will be accepted.

Independent Contractor / Limit of Liability

Royal Sailing Rhodes liability and responsibility does not extend beyond the vessel; any arrangements made by or for passengers either before boarding or when disembarking are at the passenger’s own risk. Royal Sailing Rhodes does not own or control any ground transportation or hotels. As a convenience to our passengers, Royal Sailing Rhodes may sell tickets for transfer or arrange other services which are operated by independent contractors, but as a result of these activities and services Royal Sailing Rhodes assumes no liability of the actions or omissions of such contractors.

All guests acknowledge that

(a) there are risks and dangers involved in the participation in Off-Vessel Activities and that these are potentially dangerous activities that can result in serious injury or death;

(b)Royal Sailing Rhodes can in no way guarantee the safety or welfare of the guests in any Off-Vessel activities and that Royal Sailing Rhodes is merely providing equipment and instruction to enhance the guests’ enjoyment.

(c) The guests shall knowingly and voluntarily assume the risk of and shall indemnify Royal Sailing Rhodes against any claims made by him or on his behalf as a result of using equipment provided by Royal Sailing Rhodes and participating in Off-Vessel Activities.

(d) The guests shall acquire the training and skill necessary to participate in Off-Vessel Activities and shall follow the rules, guidance, directions and procedures of Royal Sailing Rhodes. and

(e) Royal Sailing Rhodes shall accept no responsibility for the guest’s failure to abide by governmental rules, regulations and restrictions and Royal Sailing Rhodes rules, guidance, directions and procedures concerning Off-Vessel Activities.

Guest Responsibilities

All guests must comply and the Guest shall procure that all other guests comply with and abide by the terms and conditions of this ticket/contract, the national and international rules and regulations, as well as all orders and directions of the Master and other officers of the Vessel.  The officers on board the Vessel have the right to use all reasonable means to enforce such rules, regulations, orders and directions including, but not limited to, the removal of guests from the Vessel. If it appears to the staff or crew at any time during the cruise that guests are or are becoming for any reason unfit to travel or likely to endanger the health, safety or comfort of anyone on board then the Master or duly authorized representative may refuse to embark or disembark the guests at any port or place, or otherwise deal with the guests as may be necessary. In such circumstances the guests shall not be entitled to any refund or compensation and shall be liable to pay any fines, losses or compensation due to any party.  All guests must be at Royal Sailing Rhodes designated pier in the initial port of embarkation site at least one 30 minutes before the appointed time for sailing.

All guests must be eighteen (18) years of age or older to purchase or consume alcohol. Royal Sailing Rhodes reserves the right to refuse to serve anyone who in the sole judgment of the Master or the Officers of the ship may be under the influence of alcohol, or for any reason necessary in their judgment to preserve the health and safety of guests and employees.

All guests shall allow Royal Sailing Rhodes, the Master and the Vessel’s officers, in their sole discretion, in order to ensure the safety of the passengers, the Vessel and crew, the right to search a guest and any guest’s property in order to investigate any reported incident, whether involving a crime or personal injury, sickness or damage to property and they may preserve evidence of any reported incident in order to comply with any requests from law enforcement authorities and to carry out any investigation aboard the Vessel.

The Guests must report to Royal Sailing Rhodes in writing, at the time the reservation is made or, if the condition arises subsequent to the reservation, immediately, any of the following medical or health conditions which may apply to him or to any other guest: a) any physical or mental condition that may require special care, medical treatment or assistance; b) any physical or mental condition which may render a guest unfit for travel; c) any condition which may constitute a risk or danger to the health, safety or comfort of the guest or to anyone else on board the Vessel, d) any physical or mental condition requiring oxygen for medical reasons.

The medical services and medication on board the Vessel is extremely limited and all guests are required to bring an adequate supply of any specific medication needed. It is therefore recommended that guests have full travel insurance to cover any medical costs incurred on board. Royal Sailing Rhodes has no liability whatsoever for any treatment, diagnosis, advice, examination or other services provided by any medical personnel or other service providers on board the Vessel and at any ports of call. If any guests fail to obtain and to have such documents, and the guest may be required to disembarked during the voyage, then Royal Sailing Rhodes will not provide a refund or otherwise be liable to any guests for such disembarkation.

Liability

Subject to the provisions of the Conventions and Regulations referred to in here below, Royal Sailing Rhodes accept responsibility for death, injury or illness caused by the negligent acts and or omissions of it and any of its direct employees. Royal Sailing Rhodes limit its liability, where applicable, by the Conventions and Regulations mentioned here below. In any event, Royal Sailing Rhodes is not responsible for any improper or non-performance which is: a) wholly attributable to the fault of the guests; b) attributable to the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services to be provided by its direct employees,  c) attributable to an unusual or unforeseeable circumstance beyond the control of Royal Sailing Rhodes the consequences of which could not have been avoided even if all due care had been exercised, including (but not limited to) an event of force majeure; or d) attributable to an event which Royal Sailing Rhodes could not even with all due care have foreseen or forestalled.

Complaints and Claims

All guests must raise any complaints, including, without limitation, any failure to provide a service forming part of the Cruise or any Additional Service paid or any property damage or loss or injury, illness or death of a guest, immediately with Royal Sailing Rhodes rand confirm this in writing at the earliest possible opportunity. If any complaint arises during the Cruise which might give rise to a claim it must be notified immediately to the Vessel’s  staff and written notice must be given to Royal Sailing Rhodes as soon as possible and in any event within one (1) week from the date on which the service was performed or when it should have been performed or when the property damage or loss or injury, illness or death occurred. Within two (2) days of receipt of the complaint, Royal Sailing Rhodes will give notice to the Guest that his complaint has been substantiated, rejected or is still being considered. Royal Sailing Rhodes will provide the final reply to the complaint within one (1) week of receipt of the complaint. In any event, unless a longer period is provided for by force of law, proceedings in respect of any claim must be brought within two (2) weeks of the end of the cruise, failing which Royal Sailing Rhodes shall be under no liability to the guests.

Law & Jurisdiction

This ticket/contract and all disputes or claims whatsoever shall be governed exclusively, in all respects and without regard to the conflict of law principles, by the Greek Laws and Greek Courts.