Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the cruise start time.
If you cancel less than 24 hours before the cruise, the amount you paid will not be refunded.
Any changes made less than 24 hours before the cruise start time will not be accepted.
Cut-off times are based on the cruise local time.

The provider reserves the right to cancel a customer’s booking for a full refund in case of bad weather

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at royalsailingrhodes@gmail.com

Need help?

Contact us at royalsailingrhodes@gmail.com for questions related to refunds and returns.